Application Engineer


Key Responsibilities

  • Install, configure, and support in-house developed applications, including regular deployments of new code to staging and production environments.
  • Configure and support the OS, servers and containers that house the in-house developed applications.
  • Maintain and continuously improve application uptime and availability.
  • Design and engineer the application infrastructure to support the requirements of the application as well as any HA and DR expectations.
  • Handle periodic on-call rotation that supports our 24/7 environment.
  • Manage incident tickets and service requests that pertain to the applications the team supports.
  • Document the application infrastructure and data flow to facilitate the passing of audits.

Skills, Knowledge, & Expertise

  • Demonstrated hands-on experience supporting applications, servers and OS infrastructure.
  • Hands on experience designing and maintaining Microsoft server environments.  Experience with Linux is a plus.
  • Demonstrated experience with Dev Ops CI/CD.
  • Demonstrated experience monitoring applications using APM tools such as AppDynamics, Solarwinds, etc.
  • In-depth understanding of operational dependencies of applications, networks, systems, security, and policy.
  • Demonstrated experience designing High Availability and Disaster Recovery strategies for new applications.
  • Experience with container technology in Docker, Kubernetes, etc.
  • Demonstrated experience with scripting, such as Powershell, Bash, Python, etc.
  • Understanding of three tier architecture for applications.
  • Experience with PCI and PII audit processes, including evidence gathering and documentation.
  • Experience working with software development teams
  • Experience with supporting databases is a plus.
  • Experience with VMWare/VSphere is a plus.

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