Thought Leadership and Content Writer


Job Description

Can you explain complex concepts to someone who doesn’t know IT from Cousin Itt? Do you love telling a good story—whether you’re ghostwriting or giving a presentation? ServiceNow’s Chief Innovation Office is looking for a talented writer to create diverse content about how technology is shaping the way we live.

You’ll get to: 

  • interview some very smart folks in order to translate complex information into engaging and effective stories;
  • generate fresh story ideas that examine the current business and tech landscapes from various vantage points;
  • develop compelling stories for executives to present in high-profile international events and customer meetings;
  • write thought leadership pieces that readers actually want to finish;
  • work with a dynamic team of designers to build decks, videos, and other creative assets;
  • and influence the Chief Innovation Office’s ambitious content roadmap.


You are experienced in: 

  • creating a wide array of content, including articles, blog posts, presentations, and scripts;
  • writing top-notch copy, snappy headlines, long-form pieces, and
  • collaborating with stakeholders and practitioners of diverse disciplines;
  • juggling multiple projects—and always delivering on time;
  • and independently starting and pursuing storytelling projects.

Ideally, you have: 

  • roll-up-the-sleeves resourcefulness and motivation to get every project finished according to shifting workloads in a high growth, ever-changing environment;
  • 3+ years of relevant work experience, especially in journalism, communications, B2B marketing, or IT;
  • superb research, interviewing, editing, and visual storytelling skills;
  • meticulous organization and collegial, collaborative spirit;
  • interest in immersing yourself in environmental, social, and governance issues as they relate to technology;
  • quick learning skills and willingness to get geeky at times with IT topics;
  • a curiosity about how technology is shaping the future of humanity;
  • a sixth sense of societal and business trends of the moment.

Previous tech experience is useful, but not required. The ability to quickly grasp new concepts, however, is a must. We are interested in what you can do, more than what you have done.

Please apply with a curated portfolio of three pieces of content, each in a different format (i.e. one blog post, one podcast episode, and one presentation).

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